Promise Technology Vess A Series User Manual

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TroubleshootingVess A6120 Product Manual
troubleSHootIng
This section focuses on how to address issues that might appear during the lifetime of
the Vess A-Series enclosure. Common issues that customers might see include hard drive
problems and how to know when there is a problem with a hard drive, and how to create
and send a service report to technical support.
If a hard drive has errors, is about to fail or has already failed, it will need to be
replaced. Follow the instructions in “Installing Disk Drives” on page 16 to swap out bad
hard drives.
Note
Hard drives on all Vess A-Series models can be hot swapped, that is,
they can be replaced without rst shutting down the system.
Note
Follow the instructions in “Installing Disk Drives” on page 16 to
swap out bad hard drives.
This chapter includes the following troubleshooting sections and related information:
• “HowdoIknowwhenadriveisfailing?”
• “HowtoRebuildaDiskArray”
• “TheAlarmBuzzerisSounding,whatdoesthismean?”
• “Howtodisablethealarmbuzzer”
• “HowtoSaveaServiceReport”

Promise Technology Vess A Series Specifications

General

Brand	Promise Technology
Model	Vess A Series
Category	Network Hardware
Language	English