Troubleshooting MP.11-R Installation and Management
Setup and Configuration Issues
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• Can be situated either local or remote
• Must have a valid IP address
• Must be set for send and receive without time-out
• Must be running only during file upload and download
If the TFTP server does not upload or download files, it could mean:
• The TFTP server is not running
• The IP address of the TFTP server is invalid
• The upload or download directory is not correctly set
• The file name is not correct
Online Help Is Not Available
Online help is not available:
1. Make sure that the Help files are installed on your computer or server. Also see Step 11: Install Documentation and
Software.
2. Verify whether the path of the help files in the Web Interface refers to the correct directory. See Help Link.
Changes Do Not Take Effect
Changes made in the Web Interface do not take effect:
1. Restart your Web browser.
2. Log into the radio unit again and make changes.
3. Reboot the radio unit when prompted to do so.
Wait until the reboot is completed before accessing the unit again.
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