Troubleshooting
76 QL-800 User Guide
1013 Internal Error There is an electronics failure. Press and release the power
key to clear the error.
Press and hold the power key
on the operation panel for three
seconds to turn the printer off.
Wait three seconds. Then
press and hold the power key
for one second to turn the
printer on again.
If the issue persists, contact
Technical Support.
1014 Internal Error There is an electronics failure. Press and release the power
key to clear the error.
Press and hold the power key
on the operation panel for three
seconds to turn the printer off.
Wait three seconds. Then
press and hold the power key
for one second to turn the
printer on again.
If the issue persists, contact
Technical Support.
1015 Internal Error There is an electronics failure. Press and release the power
key to clear the error.
Press and hold the power key
on the operation panel for three
seconds to turn the printer off.
Wait three seconds. Then
press and hold the power key
for one second to turn the
printer on again.
If the issue persists, contact
Technical Support.
1016 Can't Tighten Unwind The printer cannot tighten
media at the supply mandrel.
Look for and resolve issues at
the unwind mandrel.
If the issue persists, contact
Technical Support.
# Error Messages Problem Solution
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