Troubleshooting
78 QL-800 User Guide
1022 Shared Memory Response
Timeout
There is an internal communi-
cations failure.
Press and release the power
key to clear the error.
Press and hold the power key
on the operation panel for three
seconds to turn the printer off.
Wait three seconds. Then
press and hold the power key
for one second to turn the
printer on again.
If the issue persists, contact
Technical Support.
1023 System Initialization Timeout The print engine was not online
in the expected time.
Press and hold the power key
on the operation panel for three
seconds to turn the printer off.
Wait three seconds. Then
press and hold the power key
for one second to turn the
printer on again.
If the issue persists, contact
Technical Support.
1024 Unexpected Engine Response There is an internal communi-
cations failure.
Press and release the power
key to clear the error.
Press and hold the power key
on the operation panel for three
seconds to turn the printer off.
Wait three seconds. Then
press and hold the power key
for one second to turn the
printer on again.
If the issue persists, contact
Technical Support.
1030 Can't Erase EEPROM An internal EEPROM failure
occurred.
Press and release the power
key to clear the error.
Press and hold the power key
on the operation panel for three
seconds to turn the printer off.
Wait three seconds. Then
press and hold the power key
for one second to turn the
printer on again.
If the issue persists, contact
Technical Support.
# Error Messages Problem Solution