Troubleshooting
80 QL-800 User Guide
1039 Upgrade Failure There was an internal upgrade
failure.
Press and release the power
key to clear the error.
Press and hold the power key
on the operation panel for three
seconds to turn the printer off.
Wait three seconds. Then
press and hold the power key
for one second to turn the
printer on again.
If the issue persists, contact
Technical Support.
103A Upgrade Failure There was an internal upgrade
failure.
Press and release the power
key to clear the error.
Press and hold the power key
on the operation panel for three
seconds to turn the printer off.
Wait three seconds. Then
press and hold the power key
for one second to turn the
printer on again.
If the issue persists, contact
Technical Support.
1040 Failed to Read Job Status Corrupt or incomplete job sta-
tus message was received
from print engine.
Press and release the power
key to clear the error.
Press and hold the power key
on the operation panel for three
seconds to turn the printer off.
Wait three seconds. Then
press and hold the power key
for one second to turn the
printer on again.
If the issue persists, contact
Technical Support.
# Error Messages Problem Solution