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Troubleshooting

QL-800 User Guide 83

2005 Unusable Printhead A qualified electrical compo-

nent is not appropriate for the

system.

Remove the printhead using

the printhead replacement

function in the Parts Replace-

ment tab of the QL-800 Mainte-

nance Utility.

Clean the electrical contacts on

the printhead with a clean,

lint-free cloth and isopropyl

alcohol.

Finish using the printhead

replacement function but rein-

stall the same printhead.

Check the printhead latch and

electrical harness connections.

Replace the printhead.

2006 Printhead Unprimed The printhead is detected as

not primed.

Perform the After Moving func-

tion in the Cleaning tab of the

QL-800 Maintenance Utility.

Press and hold the power key

on the operation panel for three

seconds to turn the printer off.

Wait three seconds. Then

press and hold the power key

for one second to turn the

printer on again.

2007 Maintenance Busy The printer is performing main-

tenance.

Wait until the printer has fin-

ished the maintenance opera-

tion.

2009 Maintenance Jam Mechanical components in the

print module have failed to

move.

Open the top cover and check

for obstructions.

Remove the transport unit and

inspect it.

200A Black Cartridge is Missing The black ink cartridge was not

detected.

Clean ink cartridge electrical

contacts and reinstall the ink

cartridge.

See “Cleaning the Ink Cartridge

Contacts” on page 68.

# Error Messages Problem Solution

Brand	QuickLabel Systems
Model	QL800
Category	Printer
Language	English

QuickLabel Systems QL800 User Manual

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QuickLabel Systems QL800 Specifications