Troubleshooting
84 QL-800 User Guide
200B Magenta Cartridge is Missing The magenta ink cartridge was
not detected.
Clean ink cartridge electrical
contacts and reinstall the ink
cartridge.
See “Cleaning the Ink Cartridge
Contacts” on page 68.
200C Yellow Cartridge is Missing The yellow ink cartridge was
not detected.
Clean ink cartridge electrical
contacts and reinstall the ink
cartridge.
See “Cleaning the Ink Cartridge
Contacts” on page 68.
200D Cyan Cartridge is Missing The cyan ink cartridge was not
detected.
Clean ink cartridge electrical
contacts and reinstall the ink
cartridge.
See “Cleaning the Ink Cartridge
Contacts” on page 68.
200E Multiple Cartridges are Missing Multiple ink cartridges were not
detected.
Clean ink cartridge electrical
contacts and reinstall the ink
cartridge.
See “Cleaning the Ink Cartridge
Contacts” on page 68.
200F Black Ink Out The black ink cartridge is
empty.
Replace the ink cartridge.
2010 Magenta Ink Out The magenta ink cartridge is
empty.
Replace the ink cartridge.
2011 Yellow Ink Out The yellow ink cartridge is
empty.
Replace the ink cartridge.
2012 Cyan Ink Out The cyan ink cartridge is empty. Replace the ink cartridge.
2013 Multiple Inks Out Two or more ink cartridges are
empty.
Replace the ink cartridges indi-
cated by the front panel LEDs.
2014 Missed TOF The top-of-form mark was not
found within the expected time.
Ensure the printer driver is set
up correctly for your label size
and sensor type.
2015 Page Sequence Error The print job could not start. Check for obstructions in the
paper path and re-attempt the
print job.
# Error Messages Problem Solution
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