6.5 Digital Board Programming - Trouble Shooting
Programming function
does not work
1. Make sure ON/OFF switch is connected. A switch must be connected from
ON terminal pin to OFF terminal pin for programming to work
2. Slide switch must be set to PROG for programming options to be modified
Door does not open
after being triggered
1. Check power supply and is ON (7 segment LEDs will light up)
2. Slide switch should be set to RUN (switch is downward position)
3. Check which activation situation is selected. See setting A1 - If LED is ON
for setting A1, ACT’N2 will only activate the door while it is closing and
has not reached Latch
4. Check if ON/OFF switch is connected. A switch must be connected from
ON terminal pin to the OFF terminal pin for the doors to open
Door does not open if triggered
immediately after going into Latch
Increase the Safety1 inhibit time. See setting 8
Push and Go function
does not work
1. Only an operator WITHOUT a clutch will work for Push and Go
Operators with a clutch cannot provide Push and Go
2. Check if Push and Go function enabled, See setting A3
3. Reduce Push and Go sensitivity, See setting 6
Door does not delay when
triggered even when a delayed
time has been set up
1. See setting A1 - If LED is ON for program setting A1 this is a special activation
situation and there is no delay
2. Only ACT’N 2 (Activation Trigger 2 input) will provide a delay on opening.
ACT’N1 (Activation Trigger 1 input) and the push button on the board will
ALWAYS give an instant trigger regardless of how the time delay has been
set up
1. Check to see if Back Check and Latching magnets are adjusted properly
2. Increase opening speed - Function 0
TESTING WITH OBSTRUCTION
For Optimum performance, door will open and push against obstruction for 2 second then close.
Adjust Overload according to door weight, size and site condition.
• For heavier doors – overload can be increased against weight resistance.
• For lighter doors – avoid over setting of overload.
• For external factors (door condition, wind, stack pressure) – Adjust overload according to each site condition.
If the problem persists, contact your authorized Record representative for service! Toll
Free: 1-877-348-6837
6.0 DIGITAL BOARD & PROGRAMMING
Pg. 52
HA8-SP Manual V. 7.0
Record Canada Inc.
Toll Free: 1-877-348-6837
info.ditec.ca@recorddoors.com
www.recorddoors.ca
Record USA Inc.
Toll Free: 1-866-901-4284
info.ditec.us@recorddoors.com
www.recorddoors.com
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