7.4 Programming - Trouble Shooting
Door does not open after
being triggered
1. Make sure the power is connected and switched ON. Transformer which plugs into
left side of board has 3 connections including the center tap of the transformer.
Transformer which plugs into right side has two connections.
2. Make sure the PROG/RUN switch is in the RUN mode. (switch down)
3. Make sure to select the Special activation situation. See setting C1 - If LED is ON for
setting C1 the door only triggers when Activation input 2 goes ON and then
Activation input 1 goes ON.
4. Make sure the On/Off switch is connected. A switch must be connected from the ON
quick disconnect tab to the OFF quick disconnect tab for the doors to open.
Only one side of the door
opens
1. Check that both fuses are okay by measuring Zero resistance across them.
(with power OFF) A blown fuse may not visually look like it is blown.
One side of the door opens a
few inches and then closes
1. Check the fuses as stated above.
Note: A small amount of power can feed from one side of the board to the other side
even with a blown fuse. This gives the allusion that the fuse is okay as the door will
actually open a few inches.
2. Increase the activation time. See setting 8
Door does not have any
power
1. Make sure the transformer is connected properly. Transformer which plugs into
left side of board has 3 connections including the center tap of the transformer.
Transformer which plugs into right side has two connections.
2. Check the fuse as above.
Door does not open if re-
triggered immediately after
going into latch
Increase the Safety1 Inhibit time. See setting 9
Door does not delay when
triggered even when a
delayed time has been setup.
Only Activation Trigger 2 input (ACT=N 2) will provide a delay on opening. Activation
Trigger 1 input (and the push button on the board) will ALWAYS give an instant trigger
regardless of how the time delay has been setup.
If the problem persists, contact your authorized Record representative for service! Toll
Free: 1-877-348-6837
7.0 DUAL DOOR PROGRAMMING
Pg. 63
HA8-SP Manual V. 7.0
Record Canada Inc.
Toll Free: 1-877-348-6837
info.ditec.ca@recorddoors.com
www.recorddoors.ca
Record USA Inc.
Toll Free: 1-866-901-4284
info.ditec.us@recorddoors.com
www.recorddoors.com
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