Ricoh 5510L - Ghost Image; Toner on the Back of the Printer Paper

COPY QUALITY TROUBLESHOOTING 14 June, 2002
4-14
4.1.14 GHOST IMAGE
Possible Cause (Printer)
• Poor drum sensitivity.
• The cleaning blade is deformed or incorrectly positioned.
• Dirty hot roller
Action:
• Replace the cartridge.
• Clean the hot roller surface and/or replace the cleaning pad.
4.1.15 TONER ON THE BACK OF THE PRINTER PAPER
Possible Cause (Printer)
• Dirty transfer roller
• Dirty fusing pressure roller
Action:
1. Check to see if the transfer roller is dirty with toner.
• If it is, clean the roller surface by copying a sheet of white paper three times
or more. (For better results, copy one sheet at a time)
• If not, go to step 2.
2. Check to see if the fusing pressure roller is dirty with toner.
• If it is, clean the fusing pressure roller.
• If not, check for any other dirty rollers and clean them.