14 June, 2002 MECHANICAL PROBLEMS
4-17
Trouble-
shooting
3. Skew
Possible Cause:
• Incorrect document type or size.
• The document guide is set incorrectly.
• The operation panel is not closed properly.
• The scanner rollers (pick-up, feed, R0, R1, and R2 rollers) are dirty.
• Obstruction in the document paper path.
• The reverse roller is out of position.
Action:
1. Check whether a correct document type is being used.
2. Check that the operation panel is closed securely and that the document guide
is set properly.
3. Check for obstructions in the paper path.
4. If the problem remains, do the following.
• Check that the separation roller is set properly. Replace it if damaged.
• Clean the rollers with a soft cloth and water, and replace them if damaged.
4. Multi-feed
Action:
• Clean or replace the reverse roller.
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