Ricoh IM CW2200

Condition Cause Solution and reference
The screen changes to
Web Browser when you
press [Help] ( ), but
the help content is not
displayed.
The machine is not
connected to the network
correctly.
Check if you can display a web page in
[Web Browser]. If a web page cannot be
displayed, check that the machine is
connected to the network correctly.
See "Selecting the Network Connection
Method", User Guide (Full Version).
The browser is configured
not to save cookies.
Check that [Web Browser] [Menu]
( ) [Settings] [Privacy & security]
[Accept cookies] check box is selected.
The screen remains
turned on and the
machine does not enter
the sleep mode when
you press [Energy
Saving] ( ).
The machine is in a
condition that does not
allow the machine to enter
the sleep mode.
Check the conditions in which the machine
does not enter the sleep mode.
page 11 "Turning On and Off the Power"
The machine does not
shut down when more
than three minutes have
passed after you press
the main power switch.
The shutdown operation
could not be performed
normally.
Press the main power switch again.
If the message persists even after you have
turned the power off and then on, consider
repairing the machine.
The power of the
machine is turned off
automatically.
[Main Power Off] is
specified in the weekly
timer.
Check [Weekly Timer Easy Settings] and
[Weekly Timer Detailed Settings] on
[Settings] [System Settings] [Date/
Time/Timer] [Timer].
Can only use the
scanner function and
scan originals.
The machine is performing
maintenance operations.
Wait until the maintenance operations are
finished.
When Paper Cannot Be Fed Properly
Condition Cause Solution and reference
The edge of the paper
roll cannot be fed back
into the machine
automatically.
The paper roll is set at an
angle.
Insert the edge of the paper roll squarely
under the rollers of the paper feeding slit.
page 143 "Loading Paper into the Paper
Input Location"
When the Machine Cannot Be Operated
203