Ricoh IM CW2200

Condition Cause Solution and reference
The edge of the paper
roll cannot be fed back
into the machine
automatically when it is
set in Paper Input
Location 2 in Low Power
mode.
The paper input location
cover is not raised when the
paper roll is set in Paper
Input Location 2.
• Raise the paper input location cover
before setting the paper roll.
page 143 "Loading Paper into the
Paper Input Location"
• Exit Low Power mode.
page 11 "Turning On and Off the
Power"
The paper cannot be
easily loaded into the
paper bypass location.
The paper is curled
excessively.
Before loading the paper, flatten out the
paper to remove the curl.
page 143 "Loading Paper into the Paper
Input Location"
The paper input location
cover is held down by its
own weight and cannot
stay open.
The magnet that holds the
paper input location cover
in place is covered with
dust.
Wipe the magnet with a soft dry cloth.
When the Machine Does Not Respond Correctly to an Operation from a
Computer
Condition Cause Solution and reference
When using the address
book from Device
Manager NX, an
incorrect password error
is displayed even when
you enter the correct
login user name and
password.
A certificate is not installed
on the computer when
SSL/TLS is enabled on the
machine.
Install the certificate on the computer.
Consult your network administrator for the
certificate.
An item other than [Simple
Encryption] is specified in
"Driver Encryption
Key:Encryption Strength".
Specify [Simple Encryption] in "Driver
Encryption Key:Encryption Strength" in
[Settings] [System Settings] [Settings
for Administrator] [Security]
[Extended Security Settings].
9. Troubleshooting
204