When a Message Appears While Using the
Printer Function
• When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings].
Messages that Appear without Error Codes
Message Cause Solution and reference
"Address Book is
currently in use by
another function.
Authentication has
failed."
The address book is
in use by another
function, and
authentication
query is not
possible.
Try again later.
"A job via the
network that was not
printed exists
because an error
occurred. It was
stored as a job not
printed."
When the error job
storing function is
enabled, an error
occurred in the print
job sent via the
network and the
canceled job was
stored.
• Check that the machine is connected to the
network correctly. For details about your network
environment, consult the network administrator.
• The stored document can be printed.
page 105 "Printing Documents Stored in the
Printer from the Control Panel"
"An error occurred
while processing an
Unauthorized Copy
Prevention job. The
job was cancelled."
The settings in the
printer driver are
incorrect.
Check the following in the printer driver:
• Is a value smaller than 600 dpi specified in
[Others] [Special Settings] [Image Quality]
[Image Smoothing]?
See "Applying Different Print Settings Depending
on the Document Type", User Guide (Full Version).
• Is only space(s) entered as the text to use for the
background pattern in the unauthorized copy
prevention function?
• Is Document Server specified as the print method?
See "Storing Documents to Print in the Machine",
User Guide (Full Version).
9. Troubleshooting
212
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