Ricoh IM CW2200

Message Cause Solution and reference
"Cannot add any more
scanning mode."
The maximum number of
scanning modes that
can be registered
exceeds the maximum
number (50).
Delete scanning modes that are no longer
necessary.
"Failed to connect to the
destination. Please
contact the administrator
to check the following.
*The correct root
certificate is registered to
this machine and
destination. *The root
certificate check function
is not enabled by
mistake."
The firewall function is
enabled on the
computer.
Configure the firewall function of the computer
to allow communication of the application
used, or disable the firewall function.
"Cannot specify any
more scanning area."
The maximum number of
scanning areas that can
be registered exceeds
the maximum number
(50).
Delete scanning areas that are no longer
necessary.
"Communication error
has occurred on the
network."
A communication error
has occurred on the
network.
Check that the settings for the communication
protocol (TCP/IP) are configured correctly on
the computer.
"Entered User Code is
not registered or you do
not have access
privileges to use the
scanner function, please
contact your
administrator."
The correct user code is
not registered in the
TWAIN drive when
User code
authentication is
specified on the
machine.
Register the User code on [Authentication] in
the TWAIN driver. For the User Code, consult
the user administrator.
The User code
registered in the TWAIN
driver is not assigned
with the privileges to use
the scanner function.
Consult the user administrator. The user
administrator can change the access
permissions in the address book.
See "Confirming the Available Functions", User
Guide (Full Version).
When a Message Appears While Using the Scanner Function
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