Ricoh M C240FW - Page 213

Troubleshoot a problem 213
Cannot scan to a network folder
Action
Yes
No
Step 1
1 Create a network folder shortcut.
2 Scan a document using the shortcut. For more information, see Scanning to a network
folder using a shortcut.
Can you scan a document and save it to a network folder?
The
problem is
solved.
Go to step 2.
Step 2
Make sure that the network folder path and format are correct. For example,
//server_hostname/foldername/path, where server_hostname is a fully qualified
domain (FQDN) or IP address.
Is the network folder path and format correct?
Go to step
3.
Go to step 4.
Step 3
Make sure that you have a write access permission to the network folder.
Can you scan a document and save it to a network folder?
The
problem is
solved.
Go to step 4.