Ricoh M C240FW - Page 214

Troubleshoot a problem 214
Action
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Step 4
Update the network folder shortcut.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the home screen. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page
correctly.
2 Click Shortcuts, and then select a shortcut.
Note: If you have multiple shortcut types, then select Network Folder.
3 In the Share Path field, type the network folder path.
Notes:
• If your share path is \\server_hostname\foldername\path, then type
//server_hostname/foldername/path.
• Make sure that you use forward slashes when typing the share path.
4 From the Authentication menu, select your authentication method.
Note: If Authentication is set to “Use assigned username and password,” then in the
User Name and Password fields, type your credentials.
5 Click Save.
Can you scan a document and save it to a network folder?
The
problem is
solved.
Go to step 5.
Step 5
Make sure that the printer and the network folder are connected to the same network.
Can you scan a document and save it to a network folder?
The
problem is
solved.
Contact
customer
support.