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Troubleshooting
The IQT range of actuators is the
world’s first that can be commissioned
and interrogated without removing
electrical covers. Help Screen diagnostics
enable fast and complete fault finding
to be carried out.
Question: With power on, the
actuator display is not backlit.
Position indicator lamp not
illuminated. What is wrong?
Answer: With mains power on, the
actuator’s display should be backlit
(refer to Section 3.3 page 4 – The
Actuator Display).
Check that 3 phase supply is available
and is of the correct voltage as stated
on the actuator nameplate. Measure
voltage phase to phase across terminals
1, 2 and 3 of the actuator terminal
bung.
Question: With power off, the
actuator does not display position.
What is wrong?
Answer: With mains power off the
actuator battery supports position
indication liquid crystal display only.
(Refer to Section 3.3 page 4 – The
Actuator Display).
If the display is blank the actuator
battery must be replaced and the limits
of travel reset (refer to Section 11,
page 67 – The Actuator Battery).
Setting Tool Pro Download &
Upload
Setting Tool Pro includes a feature
which allows the user to extract and
store IQT actuator configuration
and datalogger files within the Tool.
Stored files can be viewed using a PC
running IQ Insight ©. Using This tool,
stored configuration files can also be
uploaded back to IQT actuators in order
to replicate a setup for multiple units
(limits must be set individually).
IQ Insight is available free from
www.rotork.com
Using the new features
Datalogger and configuration files
can be extracted and stored in the
Tool without entering a password. For
uploading configuration files from Tool
to actuator, the actuator’s password
must first be entered correctly – see
section 7, page 15 for details.
Accessing the menus
The download/upload menus are
accessed when the Setting Tool Pro
download key
m
is pressed. IrDA
communication is initialised, the green
LED in the tool window will flash. The
user then has 30 seconds to “connect”
to the actuator.
Download/Upload Menu structure
dL 01
Extract
Datalogger
dC 01
Extract
Configuration
UC 01
Upload
Configuration
P? Id
Actuator password
entered?
Y
N
11.111
Maintenance, Monitoring
and Troubleshooting cont.
Setting Tool Pro
Download & Upload
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