Samsung CLX-9250ND - Page 448

7. Trouble
s
● Code :
S1-5321
● Error message
:
Fax modem card is
● Symptom / Cause :
The MFP could not detect the primary fax modem.
● Troubleshooting method :
1. Was the primary modem removed after installation
?
Yes : Select “primary modem device uninstall” on
U
2. Did you replace the FCON card?
Yes : Update the firmware for the new board.
3. Does the problem occur after updating the firmwar
e
Yes :
A
. Print the configuration report and check the fi
r
BIf ll ft i t l dt
B
.
If
a
ll
so
ft
ware vers
i
ons are no
t
norma
l
, up
d
a
te
C. If the problem persists, replace the defective
d
4. Check the connection between primary modem ca
r
Remove the primary modem card and re-install it.
5. Re
p
lace the
p
rimar
y
modem card.
ppy
6. If the problem persists, replace the FCON card.
7. Replace the video card.
● Replacement part
- JC92-02150A : PBA-MAIN (CLX-9350ND)
- JC92-02235A : PBA-MAIN (CLX-9250ND)
- JC92-02148A : PBA-DUAL FAX CONTROL(FCON
c
Service Manual
CLX-9250/9350 series
7-1
s
hooting
:
not installed. Install the card.
?
U
I menu.
e
?
r
mware version.
th fi i
e
th
e
fi
rmware aga
i
n.
d
evice. (HDD or Video board or FCON card)
r
d and Video board.
c
ard)
SAMSUNG ELECTRONICS
08