Samsung CLX-9250ND - Page 464

7. Trouble
s
● Code :
S4-3111
● Error message
:
Fax System Failure
● Symptom / Cause :
Communication error between FCON card and Video
● Troubleshooting method :
1. Is the FCON card removed after installation?
Yes : Select “Fax device uninstall” on UI menu.
2. Did you replace the HDD / Video board / FCON ca
r
Yes : Update the firmware for the new board.
3. Does the problem occur after updating the firmwar
e
Yes :
A
. Print the confi
g
uration re
p
ort and check the fi
r
gp
B. If all software versions are not normal, updat
e
C. If the problem persists, replace the defective
d
4. Check the connection between FCON card and Vi
d
Remove the FCON card and re-install it.
5R l th FCON d
5
.
R
ep
l
ace
th
e
FCON
car
d
.
6. If the problem persists, replace the Video board.
● Replacement part
- JC92-02148A : PBA-DUAL FAX CONTROL(FCON
c
- JC92-02150A : PBA-MAIN (CLX-9350ND)
- JC92-02235A : PBA-MAIN (CLX-9250ND)
Service Manual
CLX-9250/9350 series
7-1
s
hooting
:
#S4-3111 : Turn off then on.
board has occurred.
r
d?
[ FCON card ]
e
?
r
mware version.
e
the firmware again.
d
evice. (HDD / Video board / FCON Card)
d
eo board.
c
ard)
SAMSUNG ELECTRONICS
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