Samsung CLX-9250ND - Page 465

7. Trouble
s
● Code :
S5-3111
● Error message
:
UI System Failure
#
● Symptom / Cause :
USB communication error between OPE and Main bo
● Troubleshooting method :
1. Did you replace the HDD/Video/Engine board?
Yes : Update the firmware for the new board. (Refe
2. Is the problem occurred after updating the firmwar
e
Yes :
A
. Print the configuration report and check the fi
r
B. If all software version are not normal, update
C. If the problem persists, replace the defective
d
3. Check that the Main FW is normal.
A
. If printing is unresponsive after executing netwo
r
B. If printing is normal, check that you can connect
C. If you can connect Web UI, go to No. 4.
D. If you can’t connect Web UI, go to No. 5.
4. Check the connection between OPE and Video boa
4.
Check
the
connection
between
OPE
and
Video
boa
A
. Replace the connector between Video board an
d
B. Replace the USB Hub board.
C. Replace the OPE board.
5. Replace the Video board.
● Replacement part
- JC92-02150A : PBA-MAIN (CLX-9350ND)
- JC92-02235A : PBA-MAIN (CLX-9250ND)
Service Manual
CLX-9250/9350 series
7-1
s
hooting
:
#
S5-3111 : Turn off then on.
ard of SET.
r to chapter 5. Firmware upgrade)
e
?
r
mware version.
the firmware again.
d
evice. (HDD / Video board / Engine board)
r
k printing, go to No.5
Web UI.
ard.
ard.
d
USB Hub board.
SAMSUNG ELECTRONICS
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