Samsung OfficeServ - System Requirements; OfficeServ Operator Functions

5
System Requirements
The PC where the OfficeServ Operator will be installed should meet the requirements below:
Category Specifications
Operating System
Windows 2000 Series(Professional, Server, and Advanced
Server), Windows XP Professional
Processor(CPU)
Pentium 4 / 1.6 GHz or higher
(A dual Pentium processor is recommended for the system with
more than 300 devices.)
Memory 512 MBytes or higher
Monitor Resolution 1024×768 or higher
Network Interface Card 100/10 Base-T
Functions of the OfficeServ Operator
The OfficeServ Operator performs the functions described below:
Call Processing by Using the Keyboard/Mouse
The user can use the keyboard or mouse to operate calls. If the operator answers a call by
lifting the handset, the operator can use the OfficeServ Operator and phone by turns when
required.
Drag-and-Drop Call Processing
The operator can drag and drop a call on the station icon to transfer the call. For detailed
information about the drag and drop, refer to the sections about drag-and-drop call processing
in this manual.
Call Processing by Call Status
Calls are displayed in the <Incoming Calls> window, <Active Calls> window, and <Held Calls>
window depending on call status. Caller information such as a caller ID is displayed in each
window. Particularly in the <Active Calls> window, the caller information stored in the database
is also displayed.
Real-time Display of Station Status
The station status registered with Busy Lamp Field (BLF) is displayed in the format of icons in
real-time so that the user can easily check station status such as busy, dialing, and Do Not
Disturb (DND).
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