Sartorius Flexsafe Pro - Page 50

50 Operating Instructions Flexsafe
®
Pro Mixer Drive Unit
Malfunctions
Error Message Malfunction (Info) Cause Solution Chapter,
Page
[Lifting system error:
Sensor]
[Position sensors are
damaged or wrongly
calibrated]
The motor cannot
be correctly started
up, because the
sensors are
damaged or
incorrectly
calibrated.
Please contact Sartorius
Service.
[Mixing motor error:
Temperature motor]
[Motor temperature
exceeds limit
(> 90°C)]
The temperature of
the device’s motor is
too high, causing
the mixing process
to be interrupted
and locked.
Ensure that the ambient
temperature is within the
acceptable range.
15.2,
57
If the error message reoccurs:
Please contact Sartorius
Service.
[Mixing motor error:
Temperature
controller]
[Controller
temperature
exceeds limit
(> 65°C)]
The temperature of
the temperature
regulator is too high,
causing the mixing
process to be
interrupted and
locked.
Ensure that the ambient
temperature is within the
acceptable range.
15.2,
57
If the error message reoccurs:
Please contact Sartorius
Service.
[Mixing motor error:
Mains voltage]
[Line voltage supply
out of range or
interrupted.]
The device is not
being supplied with
power or not
sufficient power.
Check the power supply at the
installation site.
15.3.1,
57
[Mixing motor error:
Controller type]
[Motor not
recognized.]
The connection to
the motor is
defective.
Please contact Sartorius
Service.
[Mixing motor error:
Sensor cable]
[No sensor cable
connected]
The connection to
the motor is
defective.
Please contact Sartorius
Service.
[Mixing motor error:
Power cable]
[No power cable
connected (or open
bearing coil)]
The power supply
cable is not
connected or
improperly
connected.
Switch off the device.
Check whether the power
supply cable is properly
connected.
6.1.2,
30
Switch on the device.
[Mixing motor error:
Drive current]
[Drive currents
exceed limit (at least
one phase
> 11 A rms)]
The drive current is
too high, causing
the mixing process
to be interrupted
and locked.
Check the position of the
mixing bag and impeller.
10.5,
52