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Sartorius Flexsafe Pro - Malfunctions; Warning and Error Messages

Sartorius Flexsafe Pro
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Operating Instructions Flexsafe
®
Pro Mixer Drive Unit 49
Malfunctions
10 Malfunctions
10.1 Warning Messages
Warning Message Malfunction (Info) Cause Solution Chapter,
Page
[Mixing warning:
Mixing motor
position]
[The measured
position has
changed more than
2mm from the initial
position]
During the mixing
process, the
distance sensor
measures a signal
that deviates from
the output signal by
more than 2 mm.
Check whether the impeller is
moving correctly and freely
(visual check in Palletank
®
for
mixing).
If required: Check the coupling
of the device.
10.6,
52
[Mixing warning:
Cart-in-place
sensor]
[No cart-in-place
sensor signal]
During the mixing
process, the
Palletank
®
recognition sensor
loses the signal.
Check the coupling of the
device.
10.6,
52
[Coupling warning:
Impeller]
[No impeller
detected in the
mixing position]
The motor has
reached the end
position and cannot
recognize the
impeller.
Stop the mixing process.
Decouple the device from the
impeller and Palletank
®
for
mixing.
8.12.1,
45
Check whether the impeller is
correctly installed in the
Palletank
®
for mixing (see
instructions for the Palletank
®
for mixing).
Couple the device with the
impeller and Palletank
®
for
mixing.
8.6,
42
[Lifting system
warning: Top end
position reached]
[Lifting system top
end position
reached.]
The motor has
reached the top end
position and has not
detected the
alignment pins of
the Palletank
®
.
Check that the distance sensor
on the device or the alignment
pin of the Palletank
®
is correctly
adjusted (see Palletank
®
guide).
8.5,
40
10.2 Error Messages
Error Message Malfunction (Info) Cause Solution Chapter,
Page
[Lifting system error:
Motor timeout]
[Lifting motor does
not reach position.
(Sensor or motor are
damaged)]
The motor cannot
be correctly
started-up, because
the motor and other
components are
damaged.
Please contact Sartorius
Service.

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