SATO PW208NX - Error List

Troubleshooting
131
Mobile printer PW208NX/PW208mNX
3.2 Error List
When an error message appears on the display, the printer is in the error status. Check the error number
shown on the display.
Depending on the error or warning display, causes and countermeasures may differ. To clear an error, check
the types of error and warning display.
Error Message
*
To clear the display Causes Countermeasures

Error
Number

Error Icon

Type of Error

Message
1001 Machine Error Power off the printer. 1) Defective main
board.
1) Contact your
SATO reseller or
technical support
center.
1. Power off and then
on the printer.
2. In case a problem
persists, contact
your SATO reseller
or technical support
center.
1002
Program Error Power off the printer. 1) Cannot access the
Flash ROM.
2) Exceeds the time
for writing.
3) Other program
error
1) Restart the printer.
2), 3)
Contact your
SATO reseller or
technical support
center.
1. Power off and then
on the power.
2. In case a problem
persists, contact
your SATO technical
support center.
1006 Buffer Overow Power off the printer. 1) The size of the
received data
exceeds the size
of the receive
buffer.
2) The communication
protocol is
improper.
1), 2)
Change the host
program, not to
send data
that
exceeds the size
of the receive
buffer.
Check the print data.
1007
Cover Open Open and close the cover. 1) The cover is not
locked.
2) Cover detection
sensor has an
error.
1) Lock the cover.
2) Contact your
SATO reseller or
technical support
center.
Close the cover.
1008
Out of Paper Open and close the cover. 1) The media is not
loaded.
2) The media is not
loaded correctly.
3) Pitch sensor has
an error.
1), 2)
Load the media
correctly.
3) Contact your
SATO reseller or
technical support
center.
Open the cover
and load the media
correctly.
* : For details on error messages, see “3.1.1 Error Messages” (

page 130).