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Mobile printer PW208NX/PW208mNX
Troubleshooting
3.3 List of Warning Icons
The warning icons are displayed in order of detecting.
Warning Icons
Description
Causes Countermeasures
To clear an error
Receive buffer
near full
1) Free space in the receive
buffer is little.
1) Do not send the next data
until printing the data nishes
on the printer.
--
Command error 1) A command error is detected. 1) Check the print data.
If the next item is
received or the job
canceled, the warning
icon is cleared.
Head error 1) A head error is detected. 1) Contact your SATO reseller
or technical support center.
The print head should be
replaced.
--
IP address not
obtained (PW208NX
only: Wireless LAN
model)
1) An IP address is not obtained
properly either in IPv4 or
IPv6. (DHC server stops or
other problem exists.)
1) Perform Network connection
and Network Settings again.
When Network Settings are
displayed properly, restart the
printer.
Authentication chip
error
1) Authentication with iOS was
interrupted.
1) Wait for the icon to disappear
for a while (approximately 130
seconds), and then perform
Authentication with iOS again.
During the authentication with
iOS in process, do not power
off the printer or remove the
battery.
--
Authentication chip
malfunction
1) Bluetooth connection with
iOS cannot be established
because of mulfunction in
authentication chip.
1) Contact your SATO reseller or
technical support center.
--
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