Problems and Error Messages
Page 6-4 BASO-2 - 02.06 - V07
The temperature sensor in the instantaneous coffee heater is defective.
+ Contact After Sales Service!
Wait for approx. 5 minutes (too much coffee water may have been served).
If the message does not disappear:
+ Contact After Sales Service!
The coffee machine is being automatically rinsed.
If it is programmed to do so: Î no error.
The hoist motor is defective.
+ Contact After Sales Service!
6.1.3. No steam products are served
When the following messages are displayed on the lower display line, no steam
products can be served.
No products at all can be selected when this message is displayed.
Execute the cleaning program as described in chapter 5.3.
The temperature sensor in the steam generator is defective Î Steam emission
is blocked:
+ Contact After Sales Service!
The level sensor in the steam generator is defective Î steam emission is
blocked.
For the first 2 minutes after the display lights up, or when the coffee machine
has been switched off, no tea or coffee can be served either. Make sure that the
water tap is turned on. If the problem persists: switch the machine off, wait for
10-30 seconds and switch it on again.
If the problem persists:
) Contact After Sales Service!
If the system does not reach the programmed temperature after 8 minutes, the
following message is displayed: “Timeout heat. steam”
+ Contact After Sales Service!
Wait for approx. 5 minutes (too much steam may have been drawn off).
If the message does not disappear, the message “heating steam” is displayed.
+ Contact After Sales Service!
6.1.4. No tea products can be served
No products at all can be selected when this message is displayed.
Execute the cleaning program as described in chapter 5.3.
If the system does not reach the programmed temperature after 8 minutes, the
following message is displayed: “Timeout heat.tea”
+ Contact After Sales Service!
The temperature sensor in the instantaneous water heater is defective:
Î No hot water can be served for tea:
+ Contact After Sales Service!
Wait for approx. 2 minutes (too much hot water may have been drawn off).
If the message does not disappear, the message “heating steam” appears:
+ Contact After Sales Service!
temp. sensor steam
level probe steam
heating up coffee
heating steam
piston motor timeout
temp. sensor coffee
temp. sensor tea
heating tea
rinsing
selection locked
Timeout heat. steam
timeout heat. tea
selection locked
clean machine
selection locked
clean machine
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