What do I do if...? • 97
... after switching on for the first time,
measured results are transmitted and
two beeps are heard?
• The device was unable to send measured results to the wireless receiver
(seca wireless printer or PC with seca USB wireless adapter).
- Check whether the device is integrated in the wireless network
- Check whether the receiver is switched on
• Reception is being interfered with by HF equipment (e.g. cell phones) in the
vicinity.
- Keep HF equipment at least 1 meter away from transmitters and
receivers in the seca wireless network.
NOTE:
If this fault is not eliminated, there will be no fresh acoustic warning
when further attempts are made to send data.
... only the "SYS" item is visible in the
"rF" menu?
The wireless module is deactivated.
- Activate wireless module (see "Activating/deactivating the wireless
module (system)" on page 92)
... only the "SYS" and "Lrn" items are
visible in the "rF" menu?
The wireless module is activated and no wireless group is set up.
- Set up wireless group (see "Setting up a wireless group (Lrn)" on
page 91)
... the items "APrt" and "tIME" are not
visible in the "rF" menu?
No wireless printer registered to the wireless group.
- Register the wireless printer to the wireless group via the "Lrn" menu item
(see "Setting up a wireless group (Lrn)" on page 91)
... after calling up the menu, the "rF"
item is not displayed?
The scale’s wireless module is defective.
- Inform seca Service
… the display "Er :H :11:" appears?
The scale has too high a load or too high a load in one corner.
- Remove the load from the scale or distribute the load more evenly
- Restart the scale.
… the display "Er :H :12:" appears?
The scale has been switched on with too high a load.
- Remove the load from the scale
- Restart the scale.
… the display "Er :H :16:" appears?
The scale was caused to oscillate, the zero point could not be determined.
- Restart the scale.
… the Enter key is pressed and the
display "Er :H :71:" appears?
No data transmission possible, wireless module deactivated.
- Activate wireless module (see "Activating/deactivating the wireless
module (system)" on page 92)
… the Enter key is pressed and the
display "Er :H :72" appears?
No data transmission possible, no wireless group set up.
- Set up wireless group (see "Setting up a wireless group (Lrn)" on
page 91)
... the display "Er :6 :80" appears?
Voice output memory cannot be read.
- Inform seca Service
You can continue operating the measuring station. Deactivate the beeps
and voice output to suppress the error message:
- deactivate announcement of patient instructions (see "Activating/
deactivating announcement of patient instructions (InStr)" on page 83)
- deactivate announcement of measured results (see "Activating/
deactivating announcement of measured results (reSUL)" on page 82)
- deactivate beeps (see "Activating/deactivating beeps (bEEP)" on
page 88)
... the display "Er :6 :81" appears?
Voice file not found.
-
Inform seca Service
You can continue operating the measuring station. Deactivate the beeps
and voice output to suppress the error message:
- deactivate announcement of patient instructions (see "Activating/
deactivating announcement of patient instructions (InStr)" on page 83)
- deactivate announcement of measured results (see "Activating/
deactivating announcement of measured results (reSUL)" on page 82)
- deactivate beeps (see "Activating/deactivating beeps (bEEP)" on
page 88)
Problem Cause/solution
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