Seca 514 - Data Transmission and Connectivity Problems

Troubleshooting • 53
English
7.4 Data transmission
Problem Cause Remedy
Data transmission cannot be
set up between device and
seca 115
Software versions incompatible
Administrator: use compatible software
version:
• device min. software version 1.1
• PC software min. software version 1.4
A seca patient file is displayed
as “not assigned” in the
seca 115 PC software follow-
ing import from a USB mem-
ory stick
For access to the seca patient data-
base of the USB memory stick, use the
USB PIN for the USB memory stick
rather than the user PIN
Manually assign the measurement/seca
patient file to an attending physician in the
seca 115
seca patient file cannot be
found when searching for a
patient on the device
No seca patient file set up yet
Create seca patient file (see Instructions for
Use for Physicians and Assistants)
seca patient file is not yet assigned to
you in the
seca 115
Check whether or not the seca patient file
can be assigned to you in the seca 115
Windows firewall port blocking is
active, ports used for communicating
with the device blocked
Administrator:
free the port used for communication with
the device in Windows firewall
No seca CLS network set up
Administrator:
set up seca CLS network (see “Setting up
seca CLS network (via Ethernet only)” on
page 38)
seca CLS server of the seca 115 PC
software not started
Administrator:
start seca CLS server manually
Patient name cannot be
entered in the set language
No keypad available for set language.
• Provide seca patient file from the PC
software (see Instructions for Use for
Physicians and Assistants)
• Administrator: check whether the settings
for region and language are correct
seca
patient file cannot be
provided by the PC software
Function not available via seca 360°
wireless network, no network connec-
tion via Ethernet set up
Administrator:
set up Ethernet connection
No seca CLS network set up
Administrator:
set up seca CLS network (see “Setting up
seca CLS network (via Ethernet only)” on
page 38)
seca CLS server of the
seca 115 PC
software not started
Administrator:
start seca CLS server manually
Software version not current
Administrator: use current software
version:
• device min. software version 1.1
• PC software min. software version 1.4