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Secure Care 135DE - Section 12 Troubleshooting

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A01350693 Rev:P ECO: 7476 Date: 04/14/08 44
Symptom 1: LED’s on the 135DE Exit Panel are off and system does not alarm.
Potential causes and corrective actions:
Power switch on the 135DE Exit Panel is in the OFF position.
Check the power supply for proper output voltage. Verify output voltage is approximately 12VDC.
Verify that the AC outlet power supply is connected and has an output of 110-120VAC.
The problem may be in the 135DE Exit Panel. Replace the Exit Panel.
Symptom 2: The 135DE Exit Panel will not reset when the code is entered.
Potential causes and corrective actions:
The incorrect reset code is being entered into the keypad.
The Remote Keypad pins may be shorted.
Initialize the panel programming and try the default reset codes.
The problem may be in the 135DE Exit Panel. Replace the Exit Panel.
Symptom 3: The 135DE Exit Panel has no range with transmitters present. (Signal LED is NOT flashing or
solid with no transmitter in range).
Potential causes and corrective actions:
Verify that the transmitter being used is not expired or damaged. .
Verify that the same transmitter works at another exit location.
Verify that the Exit Panel is set for the proper antenna.
Verify that the faceplate of the Exit Panel is not damaged.
The gain setting may not be adjusted properly. Adjust the gain and retest (Do NOT over adjust the gain).
The problem may be in the 135DE Exit Panel. Replace the Exit Panel.
Symptom 4: The 135DE Exit Panel will not alarm when a monitored transmitter goes through the door.
Check the magnetic door contact for proper operation - open loop when door is open and closed loop when
door is closed.
Verify that the transmitter is not expired. .
The gain setting may not be adjusted properly. Adjust the gain and retest (Do NOT over adjust the gain).
RF interference may be affecting performance. Locate the source of the interference and remove or filter it.
There may be a problem with the Push Button interface. The Push Button input may be shorted. Disconnect any
wires connected to the Push Button input and retest.
Symptom 5
: The 135DE Exit Panel has a flickering or solid yellow signal LED when no transmitter is present.
Potential causes and corrective actions:
RF interference may be affecting performance. Locate the source of the interference and remove or filter it.
Verify that no other transmitters are within adjusted range of door location.
Verify that all unapplied transmitters are stored in appropriate metal containers.
Symptom 6: The Nurse Station Annunciator is alarming constantly, but the 135DE Exit Panel is NOT
in alarm.
Reverse the wire conductors in AUX relay connector for the Nurse Station on the back of the panel. If
the problem persists, disconnect the Nurse Station wire from the back of the Nurse Station. If the Nurse
Station stops alarming, check the wire for shorts and replace the wire run from the exit location to the
Nurse Station location.
The problem is in the Nurse Station. Replace the Nurse Station panel.
SECTION 12 TROUBLESHOOTING

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