Simoco Support
At Simoco we welcome your comments, feedback, and suggestions. Departmental
contacts have been provided for your quick reference below.
UK Customer Services
Email: customer.service@simocowirelesssolutions.com
Telephone Numbers:
UK: 08717 411 050
International: +44 (0) 1332 375 671
Fax:
UK: 08717 411 049
International: +44 (0) 1332 376 672
Sales
Email: sales@simocowirelesssolutions.com
Marketing
Email: marketing@simocowirelesssolutions.com
Australian Customer Services
Email: inquiry.aus@simocowirelesssolutions.com
Telephone Numbers:
Australia: 1300 363 607
International: +61 3 9730 3999
US Customer Services
Email: customer.service@simocowirelesssolutions.com
Technical Support
In order to streamline support requests and better serve our customers, at Simoco we
utilize a support ticket system. Every support request is assigned a unique ticket
number, which customers can use to track the progress and responses online. For
reference, Simoco provide complete archives and history of all customer support
requests. In order to use the support ticket system, a valid email address is required.
A link to the online Simoco Group Support Centre Ticket Tracking system is provided
below:
Doc Number: TNM-U-E-0156 Issue: 2.3 Page 65
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