SMART MX Series Instruction For Installation And Maintenance

CHAPTER8
TROUBLESHOOTING
51 smarttech.com/kb/171257
community.smarttech.com/s/topic/0TO0P000000Xt5yWAC/mx-series
Contacting your reseller for additional support
If an issue you’re experiencing with the display persists or isn’t covered in this guide or the
knowledge base, contact your authorized SMART reseller (smarttech.com/where).
Your reseller might ask you for the serial number for the display or the iQ appliance.
Locating the display’s serial number
The display’s serial number is located in the following places:
l On the bottom frame
l On the back of the display
l In the display’s settings, under About.
NOTE
You can access the display’s settings using the Menu button on the front control panel.
Locating the iQ appliance serial number
The iQ appliance’s serial number is located on the iQ appliance.
NOTE
You need to remove the iQ appliance from the display to locate the serial number.

SMART MX Series Specifications

General

Aspect Ratio	16:9
RAM	4 GB
Internal Storage	32 GB
Refresh Rate	60 Hz
Response Time	8 ms
Brightness	350 cd/m²
Contrast Ratio	4000:1
Dimensions (W x H x D)	Varies by screen size
Weight	Varies by screen size
Screen Sizes	65", 75", 86"
Operating System	Android
Connectivity	HDMI, USB, Wi-Fi, Bluetooth
Audio	Built-in speakers
Touch Points	20
Viewing Angle	178°
VESA Mount	Yes
Display Type	LED-backlit LCD