SMART MX Series - Contacting Your Reseller for Additional Support; Locating the Displays Serial Number; Locating the Iq Appliance Serial Number

CHAPTER8
TROUBLESHOOTING
51 smarttech.com/kb/171257
community.smarttech.com/s/topic/0TO0P000000Xt5yWAC/mx-series
Contacting your reseller for additional support
If an issue you’re experiencing with the display persists or isn’t covered in this guide or the
knowledge base, contact your authorized SMART reseller (smarttech.com/where).
Your reseller might ask you for the serial number for the display or the iQ appliance.
Locating the display’s serial number
The display’s serial number is located in the following places:
l On the bottom frame
l On the back of the display
l In the display’s settings, under About.
NOTE
You can access the display’s settings using the Menu button on the front control panel.
Locating the iQ appliance serial number
The iQ appliance’s serial number is located on the iQ appliance.
NOTE
You need to remove the iQ appliance from the display to locate the serial number.