6 Warranty & Service
Appendix A • Warranty & Service
To create a new account:
1. Click on Create a new user account.
2. Complete the User Registration form.
3. Click Register.
4. Scroll down the list of product to find the product for which you wish to schedule
a repair.
5. Click on the Schedule this repair button for your product, and follow the
prompts.
After you have entered your payment information and completed your transac-
tion, please print out the form displayed (i.e., the NP-xxx-xxxxxx form).
Return Instructions
1. Print out the NP-xxx-xxxxxx form.
You can use the printer icon at the top left of the display.
2. Package the equipment listed on the form, ensuring there is enough padding to
prevent damage while in transit.
3. Place the page you printed inside the package on the top.
4. Send the package to:
Snap-on
2950 Waterview
Rochester Hills, MI 48309
Attention: Service and Repair
Toll Free: (800) 311-5452
E-mail: hdsupport@snapon.com
i We encourage you to insure and track your package as we are only
responsible for it once we receive it. We cannot be liable for any loss or
damage that occurs while in transit to our facility.
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