52 Chapter 6: Troubleshooting
Periodic Maintenance
There is no recommended periodic or preventive maintenance required for the system, transducers, or accessories.
There are no internal adjustments or alignments required. There are no functions that require periodic testing or
calibration. Performance tests are described in Chapter 8, “Performance Testing” of this manual. Performing
maintenance activities not described in this manual may void the product warranty.
Local regulations may require electrical safety testing.
Contact SonoSite Technical Support for any maintenance questions.
System and Subsystem Diagnosis
This section covers basic diagnostic and troubleshooting procedures you may follow if the system does not
operate properly. To diagnose system failures, consult the referenced diagnostic figures that follow or the SonoSite
Technical Support department.
System Repair
The system is repairable through subassembly replacement or through replacement of parts as recommended by
SonoSite in Chapter 7, “Replacement Procedures” of this manual. Component level repair of Printed Circuit Board
Assemblies is performed only at the SonoSite repair facility. Replacement of board level components by
unauthorized service facilities voids the SonoSite warranty.
Unexpected labels using the
function keys.
Ensure labels have been assigned to the function keys.
Inaccurate fetal age calculation. Ensure that the patient information, date, and time are set accurately.
System does not recognize the
transducer.
Disconnect and reconnect the transducer.
Text cursor does not move when
touchpad or arrows are selected.
Text cursor is constrained to one line.
A maintenance icon displays
on the system screen.
This icon indicates that system maintenance may be required. Record the
number in parentheses on the C: line and contact SonoSite or your
SonoSite representative.
Table 6.1: Troubleshooting (Continued)
Symptom Solution
Table 6.2: Troubleshooting Subassemblies and Diagnostic Figures
Subassemblies Diagnostic Figures or Table
Display Figure 6.2
Control Panel Figure 6.3
System Figure 6.4
Battery Figure 6.5
DICOM Table 6.3
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