74 Chapter 8: Performance Testing
Video Output
Returning Products to SonoSite
Contacting SonoSite Technical Support
You will be asked to provide the following information:
• Contact name and phone number
•Product name
•Serial number
• Description of the problem
Shipping Instructions
Please contact SonoSite to get a return material authorization number (RMA). Contact SonoSite before returning
any product.
The shipping address for all returned products is:
SonoSite, Inc.
Attn: Technical Support RMA ___________________
21919 30th Drive SE
Bothell, Washington 98021
USA
Caution:
Use only the recommended video monitor, printer, or VCR when verifying the video output at the
video receptacle.
Test Video
Output
1 Attach an external video monitor to the video connector using the video cable.
2 Turn on the system power and verify that the video on the external monitor matches the
video on the system display.
If the video does not appear similar, or there is no display on the external monitor, see
Chapter 6, “Troubleshooting” for troubleshooting procedures.
Technical Support (USA, Canada) 1-877-657-8118
Technical Support fax: 1-425-951-6700
Technical Support e-mail: service@sonosite.com
SonoSite website: www.sonosite.com and select Support
International Technical Support: Contact your local representative or call (USA) +425-951-1330
European Service Center +44-(0)1462-444-800
e-mail: uk.service@sonosite.com
Japan Service Center +81-3-5304-5337
e-mail: sonositejapan@sonosite.com
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