Troubleshooting the Shared
Storage Option
This chapter includes the following topics:
■ Operating system assistance
■ Common configuration issues with Shared Storage Option
■ Frequently asked questions about Shared Storage Option
Operating system assistance
If errors occur during the installation or configuration of the shared devices and
you suspect problems with the operating system, refer to the following:
■ Operating system logs, as described in the operating system documents.
■ NetBackup logs.
■ Operating system man pages (UNIX or Linux servers only).
■ The NetBackup Device Configuration Guide.
Common configuration issues with Shared Storage
Option
If you cannot obtain full functionality after you configure SSO, consider the
following:
■ Verify that the SAN hardware uses current firmware or drivers. Hardware
includes hubs, switches, HBAs, and bridges.
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