Frequently Asked Questions
July 29, 2002 T-Mobile Sidekick Owner’s Manual 247
How can I change my mail name? (Not email address, but real name.)
You can modify the name that is sent along with your email messages from the Desktop Interface. From the
Jump page on the Desktop Interface, select Settings. The Settings page gives you the ability to change your
name, time zone, and other personalized information. Changes made via the Desktop Interface will be
transferred wirelessly to your device the next time you connect.
How do I reply to or forward an email message?
To reply to or forward an email, open the message and press Menu to see the options for replying and
forwarding, as well as other options.
Can I reply to a group of people?
Yes. With the message open, simply press Menu and select reply all to reply to all of the email addresses
listed in the To: and Cc: fields.
Can I receive attachments via email?
Yes. You can receive and view .gif and .jpeg images (pictures) on your device, as well as Word documents and
.pdf files (Adobe Acrobat). However, if you have been sent an email message with any other kind of attachment
(such as an Excel spreadsheet or .mp3 music file, etc.,) an icon with name of the attachment will appear in the
body of the message. You must retrieve these attachments by accessing your account from any personal
computer running a Web browser.
When I forward a message with attachments, will the attachments be sent also?
Yes, the original attachments on a message you are forwarding will remain attached.
Can I get my AOL mail on my device?
Yes. But you must go through the AOL Web mail portal at www.aol.com because AOL does not support the POP3
protocol.
Can I email my Instant Message conversations?
Yes. While in the IM screen, simply press + M and your IM conversation will be loaded into an outgoing email,
which you can address to anyone you wish.
What happens if I'm in the middle of writing an email and I press the Back button?
If you press Back , your email will be saved automatically to the Drafts folder, and no text will be lost.
Why am I receiving a “Mailbox reaching capacity” message?
You will receive a warning message from the service if you are approaching the maximum mailbox capacity of 8
MB. You can delete old email to free up space.
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