Frequently Asked Questions
July 29, 2002 T-Mobile Sidekick Owner’s Manual 248
I received an email message with more than 30 URLs in it, but I only see the first 30 links.
Where are the rest?
Currently, the device can only display the first 30 links.
Can I consolidate multiple email accounts into my email?
Yes. Your device can be used as an extension to all of your existing POP3-compatible email accounts. The device
can hold information for three separate POP3 accounts.
What are the requirements for getting my other email accounts to appear on my device?
To retrieve messages from another email account, you will need the following information:
• Name of the remote email server (e.g., mail.danger.com)
• Username of the remote email server (e.g., “joe” for Joe@danger.com)
• Account password for the remote email service (the same password used to access the remote mail)
Most Internet Service Providers and University email systems use the POP3 protocol. If you are not sure of the
protocol, please call or email your remote service and ask if they support POP3. (The service operators should
also be able to tell you the name of the remote email server.) If all the requirements are available and correctly
set up, your remote email account will be checked periodically and copies of all new, unread messages will be
placed in your T-Mobile Inbox.
Can I retrieve mail from an IMAP mail server?
No. The device supports POP3 protocol only; it does not support IMAP.
What are the boxes that appear in my email messages or on Web pages?
These boxes are replacements for characters or icons that the device cannot display (such as Japanese
characters or other symbols).
Why do I have email that is full of HTML code?
At this time, the email application does not display HTML.
How do I attach photos to my email?
You can attach photos taken with the device to an email in one of two ways:
When composing an email, press Menu and select Attach Photo. The device will jump to the Photo Gallery
and you can select the images you want to attach.
You can also attach photos to an email directly from the Photo Gallery. Open the Camera application to view your
Photo Gallery. Select the photos you want to email. Press Menu and select Mail Checked To... The Email
application will open and the images you selected will be attached to a blank message waiting to be addressed
and written.
Read more in:
•
Send a Photo
on page 106
•
Email Photos
on page 150
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