Topcon HiPer V - Managing Files

Troubleshootin g 
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P/N:1001608‐01
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Troubleshooting
Thischapterwillhelpyoudiagnoseandsolvesomecommonproblemsthatmayoccurwiththereceiver.
Check This First!
BeforecontactingyourlocaldealerorTopconTechnicalSupport,checkthefollowing:
• Checkallexternalreceiverconnectionscarefullytoensurecorrectandsecureconnections.Doublecheckforwornor
defectivecables.
• Checkthereceiver’ sbatteriesforafullcharge.
• Checkthepowersourceforincorrectlyconnectedcables,andensurethepowersourceisvalid.See“Specifications”on
page 57forexternalpowerrequirements.
• Checkthesoftware.Makesurethemostcurrentsoftwareversionisdownloadedontothecomputerandthemostcurrent
firmwareisloadedintothereceiver.ChecktheTopcon websiteforthelatestupdates.
• CheckTopconTechnicalSupport(www.topconsupport.com)orTopconTota lCare(www.topcontotalcare.com)forthe
latestupdates.
Then,trythefollowing:
• PoweronandoffthereceiverbypressingthePowerbuttonorbyusingTRU( Tools  Resetreceiver ).
Donotattempttorepairequipmentyourself.Doingsowillvoidthewarrantyandmaydamagethehardware.