Troubleshooting
ReceiverProblems
61
P/N:1001608‐01
Receiver Problems
Thefollowingaresomeofthemostcommonlyencounteredreceiverproblems.
Thereceivercannotestablishaconnectiontoacomputerorexternalcontroller
Cablespecificproblems:
•
Thecableisnotproperlypluggedin.
–Unplugthecable,thensecurelyandproperlyreconnectittothereceiver.
•
Thecableisdamaged.
–Useanundamagedcable.Contactadealertoreplacethecable.
Genericproblems:
•
ThereceiverportusedforconnectionisnotinCom mand mode.
a. ConnectthereceivertoacomputerandopenTRU[see“Connection”intheTopco nReceiverUtility(TRU)
ReferenceManual].
b. ClickReceiverSettingsPorts.
c. ChangetheInputModefortheportusedforconnectiontocmd.
Thereceiverdoesnotlockontosatellitesforalongperiodoftime
•
Thecorrespondingreceiveroptionsmaybedisabledorexpired(L1/L2,GPS/GLONASSmustbeontotracksatellites).
–OrderanewOAFwiththedesiredoptionsactivatedtoenableorextendvalidityofthecorrespondingreceiver
options.ContactadealerorvisittheTopconwebsitefordetails.