Troubleshooting
TRUProblems
67
P/N:1001608‐01
•
Bluetoothmodulesettingsmayhavechanged.
a. IfthesettingsarechangedfortheBluetoothmodule,removeitfromthelistofdiscoveredBluetooth
devicesusingtheBluetoothmanagerprogram(suppliedwiththedeviceusedtomanagethereceiver).
b. Repeatthesearch.
TRU Problems
ThefollowingisthemostcommonlyencounteredTRUproblem.
TRUcannotconnecttothereceiver
•
Thereceiveristurnedoff.
–Ensurethereceiverhaspowerandisturnedon.
•
Ifusingacable,thecable’sconnectors areimproperlyattached.
–Checkthatthecableconnectorisattachedtothecorrectserialport.
–Unplugthecable,thensecurelyandproperlyreconnectittothereceiver.
•
Ifusingacable,thecableisdamaged.
–Useanundamagedcable.
–Contactadealertopurchaseanewcable.
•
IfusingBluetoothwirelesstechnology,theincorrectportisselected.
–UseacomputerorreceiverthathasBluetoothwirelesstechnologyenabled/installed.
–Makesurethecomputerandreceiverusethe correctportsforcommunication.FortheHiPerVreceiver,thisis
BluetoothserialportA(btsp\a).