Troubleshooting
BluetoothProblems
66
P/N:1001608‐01
b. ClickConfigurationReceiverPorts.
c. ChangetheInputModefortheBluetoothserialportusedforconnectiontocmd.
TRUerrormessage:OpenCOM#portfailed:Accessisdenied
•
Anotherapplicationusesthecomputerportdedicatedforconnection.
–Closetheapplication,andthenre‐connect.
–Connectthereceiverviaanother,unusedcomputerport.
Aftersearchingforavailabledevices,nonearediscovered
•
Thereceiverisnotreceivingpower.
–Checkthatthereceiverisget tingpowerandisturnedon.
–Checkthattheoptionalpowercableiscorrectlyattachedtotheportifoneisbeingused.
–Unplugthecable,thensecurelyandproperlyreconnectittothereceiver.
–Ifthepowercableisdamaged,contacta
Dealertopurchaseanewcable.
Canseetheiconforthereceiver’sBluetoothmoduleonthecomputerscreen,butcannotconnecttoit
•
Devicesecuritysettingsprobablydiffer.
–MakesuretheBluetoothenableddevicesusethesamesecuritysettings.
Thisisthemostcommoncauseforthiserrormessage.UseTRUtodoublecheckthesettingsforthe
connectionport.