Troubleshooting
BluetoothProblems
65
P/N:1001608‐01
Bluetooth Problems
Thefollowingaresomeofthemostcommonlyencounterederrormessagesandotherproblems.
TRUerrormessage:Can’tfindreceiver
•
Thereceiveristurnedoff.
–Ensurethereceiverhaspowerandisturnedon.
•
Bluetoothisnotturnedon;theBTLEDisoff.
–ResetthereceivertothefactorydefaultsettingsbypressingthePowerbuttonfor10to15seconds.
–YoucanalsoturnonpowertoBluetoothusingTRU.Todothis,ontheTRUmainwindow,chooseReceiver
SettingsBluetooth.
•
Thereisinterference.
–Movethereceiver,controller,orcomputertoanunobstructedlocation.
•
Thereceiveristoofaraway.
–Movethedevicesclosertogether.
•
ThereceiverisalreadyconnectedviaBluetoothtoanotherdevice.
–Disconnectthereceiverfromtheothercontrollerorcomputer.
•
ThereceiverportusedforconnectionisnotinCom mand mode.
a. ConnectthereceivertoacomputerandopenTRU(see“Connection”intheTopconReceiverUtility(TRU)
ReferenceManual).