46 Troubleshooting GeoExplorer Series Getting Started Guide
Battery
Bluetooth
Problem Cause and Solution
GeoExplorer series
handheld does not
turn on
Battery is flat
Recharge the internal battery (see page 21).
Problem Cause and Solution
Cannot discover a
nearby Bluetooth
device
The integrated Bluetooth radio is not activated
The handheld is shipped with the integrated Bluetooth radio
deactivated. For more information, visit the Trimble website at
www.trimble.com/geo_bluetooth.html.
The device is out of range
Move the devices closer to each other and then scan again.
Bluetooth is not enabled on one or both devices
Make sure that the Bluetooth radio is turned on, on both the
handheld (see page 26) and the other Bluetooth device.
The device has not been made Discoverable
Make sure that the Bluetooth device has been made Discoverable.
Bluetooth radio has lost the connection
Turn off the Bluetooth radio on the handheld, and then turn on the
Bluetooth radio (see page 26).
Cannot detect a
host Serial Port
service
GeoExplorer series handheld can only discover one host Serial
Port service
Although multiple host Serial Port services can be configured on a
handheld, when another handheld is connected as a client, the
client handheld can only detect the first Serial Port service
configured on the host. To avoid this, make sure the host Serial Port
service you want to use is the first host Serial Port service listed on
the host.
Bluetooth
connection fails
while in use
The Bluetooth device has moved out of range
Move the devices closer to each other. The devices should
reconnect automatically. If they do not, select the Bluetooth device
in the
Bonded Devices
tab. Tap and hold the device name and
select
Delete
. Tap
New
to discover the device again.
Bluetooth radio has lost the connection
Turn off the Bluetooth radio on the handheld, and then turn on the
Bluetooth radio (see page 26).
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