Call Handling 71
SBX IP 320 Features & Operation Guide
Conditions
• Placing a station in DND disables the voice over function.
• The [HOLD/SAVE] LED flashes at 60 ipm at the busy station during the Voice Over.
• An Attendant can activate voice over at the station in DND mode.
• After voice over is activated, both calls will be dropped if the busy Station that receives
the calls hangs up. If either of the callers hangs up, the [HOLD/SAVE] LED extinguishes
and the remaining call will be connected in the normal talking state following the
presentation of a confirmation tone.
• The holding party will receive MOH if provided.
• The recall timer is not activated during voice over.
• Every time the busy Station switches between the callers, a confirmation tone is
provided.
• If the busy Station is using the handset, voice over will be activated via the handset.
Likewise, if busy Station is using the speaker, voice over will be activated using the
speaker.
• Voice over is operated when busy station has an allowance to receive voice -over (PGM
113 - FLEX 6) and a new caller has an privilege to make voice-over (PGM 111-FLEX
22).
Admin Programming
• Voice Over (PGM 113 - FLEX 6)
• Caller Voice Over (PGM 111 - FLEX 22)
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