Rev AA iii
Support and Training
Contact Information
If you have any questions or need assistance, please contact Videojet
Technologies Inc. at 1-800-843-3610 (for all customers within the United
States). Outside the U.S., customers should contact their Videojet
Technologies Inc. distributor or subsidiary for assistance.
Videojet Technologies Inc.
1500 Mittel Boulevard
Wood Dale, IL 60191-1073 U.S.A.
Phone: 1-800-843-3610
Fax: 1-800-582-1343
International Fax: 630-616-3629
Web: www.videojet.com
Service Program
About Total Source Commitment
Total Source® TOTAL SERVICE PLUS RELIABILITY, is the Videojet
Technologies Inc. commitment to provide you - our customer - the
complete service you deserve.
The Total Source Commitment
The Videojet Total Source® Service Program is an integral part of our
business in providing marks, codes, and images where, when, and how
often customers specify for packages, products, or printed materials. Our
commitment includes:
• Applications support
• Installation services
• Maintenance training
• Customer response center
• Technical support
• Field service
• Extended hours phone assistance
• Parts and supplies
•Repair service
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