What is the battery life?
The average service life of the battery is 5 years.
It may vary depending on the installation environment.
What are the warranty conditions?
All our products are guaranteed for 2 years.
For more information, read the general terms and conditions of sale.
What is the volume of data exchanged by the modem?
The data volume depends on the exchanged files.
The average is about 5 MB per month but this varies from one installation to another.
Inverter compatibility
Which inverters are compatible?
See section 1.4: “Supported devices”.
Modbus device compatibility:
Can I connect different Modbus devices to the same serial port?
Yes, different Modbus devices can be connected to the same serial port.
Device compatibility:
• Same type of RS485 or 4 wire connection.
• All devices should be able to be configured using identical bus specifications. Same
speed, same parity, same number of stop bits and data bits on all devices and on the
WebdynSunPM.
• Each device must be assigned a unique Modbus address (between 1 and 247) on the
bus. (UnitID)
Compatibility with TIC devices:
What if my TIC meter is not detected?
• Check that it has a TIC output
• Use a shielded twisted pair for the wiring
• Check that the TIC output is enabled on the meter
• For PME/PMI meters, check the TIC flow speed and the polarisation
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