Weidmüller THM MultiMark - Fault Correction and Troubleshooting; Printer Error Display; Error Messages and Solutions

512599430000/00/04.2019
Fault Correction
7 Fault Correction
7.1 Error Display
The appearance of an error will be shown on the display:
Figure 17 Error display
Theerrortreatmentispendingontheerrortype→„7.2 Error Messages and Fault Correction“ on page 51.
Thedisplayo󰀨ersthefollowingpossibilitiestocontinueafteranerroroccurred:
Symbol Function
Repeat
The print job will be continued after clearing the error cause.
Cancel
The print job will be cancelled.
Feed
The paper feed will be synchronized. Following Repeat the print job can be contin-
ued.
Ignore
The error message will be ignored. The print job will be continued possibly with lim-
ited performance.
Save log
The error does not allow print operation.
Fordetailedanalysisseveralsystemlescanbesavedonanexternalmemory.
Table 5 Button in the error display
7.2 Error Messages and Fault Correction
Error message Cause Remedy
Barcode error Invalid barcode content, e.g. alphanu-
meric characters in a numerical barcode
Correct the barcode content.
Barcode too big The barcode is too big for the allocated
area of the label
Reduce the size of the barcode or move
it.
Bu󰀨eroverow Theinputbu󰀨ermemoryisfullandthe
computer is still transmitting data.
Use data transmission via protocol (pref-
erably RTS/CTS).
Cutter blocked Cutter cannot return into its home posi-
tionandstaysinanundenedposition
Switcho󰀨theprinter.Removematerial.
Switch on the printer. Restart print job.
Change material
No cutter function Switchtheprintero󰀨andthenon.
If error recurs call service.