Symptom Possible cause Suggested action
Perform SpO2 functional checks.
The sensor is contaminated or dirty. Clean the optical area of the
sensor.
Replace the sensor.
Perform SpO2 functional checks.
The SpO2 module malfunctioned. Perform SpO2 functional checks.
Update the software.
Replace the SpO2 module.
Replace the main board.
The main board malfunctioned. Update the software.
Replace the main board.
SpO2 measurements are
inaccurate.
The sensor is faulty or incorrectly attached. Connect the sensor to the patient
and the device.
Replace the sensor.
Perform SpO2 functional checks.
The sensor is contaminated or dirty. Clean the optical area of the
sensor.
Replace the sensor.
Perform SpO2 functional checks.
The SpO2 module malfunctioned. Perform SpO2 functional checks.
Update the software.
Replace the SpO2 module.
Replace the main board.
The main board malfunctioned. Update the software.
Replace the main board.
Attempt to upgrade the software
failed.
The hardware or software between the Host and
the SpO2 module is incompatible.
Retry software update.
Replace the SpO2 module.
Replace the main board.
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Appendix Connex
®
Spot Monitor