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Worcester GREENSTAR HE combi Series User Manual

Worcester GREENSTAR HE combi Series
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7 181 465 347 (01.07)14
Rectifying faults
4 Rectifying faults
4.1 Boiler failure codes indication
4.1.1 ... on the boiler
In order to identify the specific boiler failure a two digit
alphanumeric code is used. This allows a quick fault
identification and solution.
The text display shows the message Fault EA. Please
call service, for example. At the same time, the fault
code appears on the 2-digit display, in this example: EA.
You can view an explanatory description of the fault indi-
cated by going to Settings -> Service -> Service
parameters, in this example: EA: During operation:
Flame not detected.
The failures can be divided into four basic typologies, as
described:
• The appliance continues to work at a minimum func-
tion level (e. g. with error codes A5, A7, A8, AC, Ad,
CC, FC).
• The appliance is locked until the failure is repaired
(e. g. with error codes (b1, C1, d1, d3, E2, F0)).
• The appliance is locked, until the ON/OFF switch is
turned (A1).
• The boiler has shut down and locked out ( flashes)
and remains so until the cause of the fault has been
eliminated and the lock-out cancelled (e.g. E9, EA,
F0, F7, FA,Fd).
4.1.2 ... on the programmer (optional accessory)
A TW 2 remote control unit can also be connected to
the text display module.
If other/more functions are required, another program-
mer must be connected. Those programmers are then
controlled via the bus module BM1.
For more detailed information, refer to the installation
instructions for the boiler and the installed programmer.
Faults on this programmer are indicated by text mes-
sages on the programmer display.
Once the fault has been put right, the programmer
reverts to its normal display.
4.2 Summary
4.2.1 Appliance faults
4.2.2 Faults that are not indicated on any dis-
play
i
To unblock the appliance:
B Press the unblock button until the
digit –– appears on the display.
Once the appliance starts up success-
fully, the fault disappears from the text
display.
Appliance faults
ZBR ... A
ZSBR ... A
ZWBR ...A
Page
A1 X X 17
A5 X 18
A7 XXX 19
A8 XXX 20
Ad XXX 21
b1 XXX 22
C1 XXX 23
d3 XXX 24
E2 XXX 25
E9 XXX 26
EA XXX 28
F0 XXX 32
F7 XXX 33
FA XXX 34
FC XXX 35
Fd XXX 35
Table 2
Appliance faults
ZBR ... A
ZSBR ... A
ZWBR ...A
Page
Excessive burner noise, rum-
bling noises
XXX 36
Flue gas levels incorrect, CO
level too high
XXX 37
Ignition too harsh, ignition
poor
XXX 38
Boiler indicates P1, P2, P3 at
start-up and then restarts
with P1, ...
XXX 36
Table 3

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Worcester GREENSTAR HE combi Series Specifications

General IconGeneral
BrandWorcester
ModelGREENSTAR HE combi Series
CategoryBoiler
LanguageEnglish

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